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DELIVERY FEES FOR NZ

FREE for orders $100 and over. Orders under the value of $100 (including any promotional code used) incur a shipping fee of $6 nationwide.

CLICK AND COLLECT

Free from Life Pharmacy St Lukes in Westfield St Lukes. Choose Pick up at checkout. Orders are usually ready within 24 hours, and we will let you know when yours is ready to collect.

TIMEFRAME

For most areas orders are shipped overnight on business days, but may take up to 3 business days from the day they were fulfilled. In some remote areas delivery can take up to 7 business days.

We aim to fulfil the order as soon as we receive it, on the same business day during opening hours. Once the order is fulfilled in store you will receive a notification by email if you used an email at checkout.

We want to make sure your product gets to you safe and sound, so by default we require a signature on all deliveries. If you would prefer not to, please add any other instructions in the cart notes during checkout.

RETURNS POLICY

We accept returns of unused, unopened and undamaged items in original condition, and the product is eligible for return within 30 days of purchase. Some items may not be eligible for a return, please contact us if unsure.

Read our full delivery and returns information